Kwiff Casino Terms of Use

These Terms and Conditions explain the rules for using Kwiff Casino and set out the relationship between us and you as an account holder. By creating an account or using the platform, you agree to follow these terms and any rules that apply to a particular service or promotion. Please read them before you play and contact us if anything is unclear.

Account responsibilities

You must provide accurate, complete information when you register and keep it up to date. Your account is for your personal use only. Do not share your login details, allow anyone else to use your account or open an account on another person’s behalf. You are responsible for activity carried out through your account, so please protect your password and tell us promptly if you suspect unauthorised access.

We may ask for documents to verify your identity, address or payment method. We may restrict or suspend an account while checks are completed or if information provided appears inaccurate. Account limits and responsible gambling tools are available to help you manage your activity.

Eligibility requirements

You must be at least 18 years old and legally permitted to use our services from your location. You must not use the platform if you are self-excluded or otherwise restricted from gambling. We may ask you to confirm your age, identity and eligibility before you can use certain services or withdraw funds.

Acceptable platform use

Use Kwiff Casino only for lawful, personal purposes. You must not use another person’s payment method, attempt to bypass location or account restrictions, interfere with the platform, or use automated tools to gain an unfair advantage. Fraud, collusion, misuse of promotions and other activity that breaches these terms may lead to account restrictions, suspension or closure. We may review account activity where necessary to protect users and the platform.

Bonuses and promotions

Promotions are subject to their own terms, which may include eligibility rules, qualifying activity, wagering requirements and expiry conditions. Please check the applicable terms before taking part. A promotion may be unavailable if you do not meet its requirements or if we identify duplicate accounts, misuse or other prohibited activity. Where promotional terms and these general terms differ, the promotional terms apply to that promotion.

Deposits and withdrawals

Payment methods must belong to you. Available methods, transaction limits and processing times are shown in your account where applicable. We may request further information to confirm payment ownership or complete identity and security checks before processing a withdrawal. Withdrawals will normally be returned through an eligible payment method used on your account. If a payment cannot be completed, we will explain any further steps required where we can.

Complaints and disputes

If you have a concern about your account, a transaction or a decision we have made, please contact customer support with the relevant details. We will review the matter and respond through our complaints process. If you remain dissatisfied, we will explain any further dispute resolution options available to you. Nothing in these terms removes rights you have under applicable law.

Changes to these terms

We may update these Terms and Conditions to reflect changes to our services, operating requirements or applicable rules. The current version will be available on the platform. Where a change materially affects your use of Kwiff Casino, we will provide notice as appropriate. Please review the terms from time to time. If you do not agree to an updated version, you should stop using the platform and contact us about your account.